Privacy Policy
Last updated: June 4, 2026
1. Overview
Hanno, Inc. (“Hanno,” “we,” “our”) is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy describes how we collect, use, and safeguard information when you use our platform.
2. Information We Collect
We may collect information you provide directly (such as name, email address, and organization) when you contact us or sign up for access. We also collect usage data such as log files, browser type, and pages visited to improve the platform.
3. Protected Health Information (PHI)
Hanno operates as a HIPAA Business Associate for covered healthcare entities. Any PHI processed through the Services is handled in accordance with applicable HIPAA regulations and the terms of a signed Business Associate Agreement. We do not sell or share PHI with third parties except as required to provide the Services or as required by law.
4. How We Use Your Information
We use the information we collect to provide and improve the Services, respond to inquiries, send operational communications, and comply with legal obligations. We do not use your information for advertising purposes.
5. Data Sharing
We do not sell personal information. We may share information with trusted service providers who assist us in operating the platform, subject to confidentiality obligations. We may also disclose information when required by law or to protect the rights and safety of Hanno or others.
6. Data Security
Hanno uses industry-standard technical and organizational safeguards to protect your data, including encryption in transit and at rest, access controls, and regular security assessments.
7. Data Retention
We retain personal information for as long as necessary to provide the Services and fulfill the purposes described in this policy, unless a longer retention period is required by law.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you. To exercise these rights, please contact us at the address below.
9. SMS Message Frequency
If you have opted in to receive SMS messages from Hanno, message frequency varies based on your care navigation needs. You may receive messages related to scheduling, appointment reminders, and follow-up for cancer screening orders. You can opt out at any time by replying STOP to any message. Message and data rates may apply.
10. Cookies
We use essential cookies to operate the platform. We do not use tracking or advertising cookies.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of material changes by updating the date at the top of this page.
12. Contact
For privacy-related questions or requests, please contact us at contact@hanno-ai.com. For more information, text ‘HELP’.